“I am writing this letter to thank you so very much for your excellent.. no, more than that.. exceptional service to me. The sound system you installed in my home is state of the art, and I appreciated everything concerning the way you went about dealing with me as a customer – from your investigation into and explanation of what might be the best sound systems for me given my situation and desires, to your careful planning and precise installation of the products, and then, after the installation, your patient, thorough and simple-for-the-layman demonstrations for me of the workings of this wonderful equipment that I had purchased, but understood not!”
Rose Scotch